Positive / Neutral Coverage
91%
5% vs Q2 2026Segment 5 Dashboard
Media, Public Relations & Press Office
Group Communication & Reputation Department
Overall Health: 89% Healthy
Media Response SLA
88%
4% vs Q2 2026Press Content Accuracy
98%
3% vs Q2 2026Spokesperson Readiness
94%
4% vs Q2 2026Releases Delivered On Time
96%
6% vs Q2 2026Open Media Enquiries
23
6 vs Q2 2026Overdue Media Responses
4
2 vs Q2 2026High-Risk Media Issues
3
1 vs Q2 2026Monitored
Media Coverage and SentimentOn Track
Journalist and Media EnquiriesOn Track
Breaking News and Emerging IssuesOn Track
Spokesperson Availability and ReadinessOn Track
Press Releases and Official StatementsOn Track
Executive and Clinical Media VisibilityOn Track
Misinformation and Narrative DriftOn Track
Reputation and Media Risk SignalsMonitoring
Measured
Positive / Neutral Media Coverage91%
Media Enquiry Response SLA88%
Press Content Accuracy98%
Spokesperson Readiness94%
Release Delivery Timeliness96%
Key Message Pickup Rate79%
Share of Voice34%
Media Relations Maturity90%
Observed & Escalated
| Issue | Outlet / Facility | Risk | Owner | Due | Status |
|---|---|---|---|---|---|
| Inaccurate Clinical Headline | National News | High | Media Lead | May 24 | Overdue |
| Unanswered Journalist Enquiry | Business Daily | High | Press Officer | May 27 | At Risk |
| Unapproved Spokesperson Quote | Cityview Hospital | Medium | PR Manager | May 30 | Open |
| Negative Story Developing | Digital Media | Medium | Issues Lead | Jun 02 | Monitoring |
| Outdated Media Fact Sheet | Group Press Kit | Low | Content Lead | Jun 04 | In Review |
Updated & Due
Media Relations Policy Due for Review12 / 2843%May 16, 2026
Spokesperson Standard Updated15 / 1883%May 19, 2026
Holding Statements Under Revision8 / 1267%May 22, 2026
Press Kits Awaiting Approval6 / 967%May 25, 2026
New Media Enquiries Received14 / 2070%May 28, 2026
Superseded Releases to Archive9 / 1560%Jun 01, 2026
Media Communication Assurance
94%
Overall Assurance
Target: ≥ 90%
| Hospitals (25) | Pharmacies (50) | Clinics | Diagnostic Centres | |
|---|---|---|---|---|
| Content Accuracy | 97% | 95% | 94% | 92% |
| Approval Evidence | 95% | 93% | 92% | 90% |
| Spokesperson Authorisation | 96% | 94% | 93% | 91% |
| Privacy & Confidentiality | 93% | 91% | 90% | 88% |
| Response SLA | 94% | 93% | 92% | 91% |
| Archive & Audit Trail | 98% | 96% | 95% | 93% |
Press & Media Content Pipeline
| Item | Draft | In Review | Approved | Released |
|---|---|---|---|---|
| Press Releases | 5 | 6 | 9 | 16 |
| Official Statements | 3 | 4 | 8 | 14 |
| Interview Briefs | 4 | 6 | 7 | 13 |
| Spokesperson Talking Points | 5 | 5 | 9 | 15 |
| Executive Speeches | 2 | 3 | 6 | 9 |
| Media Events & Invitations | 3 | 4 | 8 | 12 |
Media Action Register
New
7
In Progress
16
Awaiting Evidence
4
Overdue
4
Closed This Month
33
| Action | Owner | Priority | Due Date | Status |
|---|---|---|---|---|
| Correct Clinical Headline | Media Lead | High | May 22, 2026 | Overdue |
| Respond to Media Enquiry | Press Officer | High | May 24, 2026 | At Risk |
| Approve Spokesperson Quote | PR Manager | Medium | May 25, 2026 | Open |
| Prepare Holding Statement | Issues Lead | Medium | Jun 02, 2026 | In Progress |
| Update Group Fact Sheet | Content Lead | Low | Jun 05, 2026 | Monitoring |
Media Approval Workflow
Author
SLA 1 Day0.6d
Media Relations
SLA 1 Day0.8d
Clinical / Subject Review
SLA 2 Days1.1d
Legal / Privacy
SLA 1 Day0.6d
Executive Approval
SLA 2 Days1.9d
BottleneckSpokesperson Sign-off
SLA 1 Day0.4d
Release & Monitor
SLA 1 Day0.3d
Archive
SLA 2 Days1.0d
Media Document Control Status
| Category | Current | Due | Overdue | Draft |
|---|---|---|---|---|
| Press Releases | 134 | 11 | 4 | 8 |
| Official Statements | 96 | 8 | 3 | 7 |
| Holding Statements | 64 | 6 | 2 | 6 |
| Media Fact Sheets | 78 | 6 | 1 | 4 |
| Spokesperson Briefs | 57 | 4 | 1 | 3 |
| Executive Talking Points | 62 | 8 | 1 | 4 |
| Press Kits | 71 | 5 | 1 | 4 |
| Media Event Materials | 48 | 3 | 1 | 4 |
Segment Health Overview
89%
Overall Segment Health
Healthy
Healthy7
Under Review2
Attention Required2
Inactive0
Distribution of Segment Activities by Service
100%
Activity Portfolio
Media Relations24%
Press Office20%
Spokesperson Support18%
News & Publications16%
Events & Media Engagement12%
Monitoring & Response10%
Distribution based on active work items and service workload
Recent Segment Updates
Media Relations Policy Updated12 May 2026 · 09:30 AM
Spokesperson Briefing Completed11 May 2026 · 02:15 PM
Clinical Press Statement Approved09 May 2026 · 11:45 AM
Group Media Fact Sheet Published08 May 2026 · 04:00 PM
Media Response KPIs Refreshed07 May 2026 · 10:00 AM
Group Coverage
25
Hospitals
100% Covered
50
Pharmacies
100% Covered
Clinics & Primary Care
100% Covered
Diagnostic Centres
100% Covered
Regional Communication Hubs
5 Active